Privacy Policy
Effective Date: 12 August 2026
Last Updated: 12 August 2026
At LittleTailss, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how LittleTailss (“LittleTailss”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects information when you access or use www.littletailss.com, our website, applications, communication features, and related services (collectively, the “Platform” or “Services”).
LittleTailss is an online pet marketplace and community platform that enables users to discover and connect with other users for pet-related activities, including Finding pet, adopting, rehoming, finding a mate for pets, creating pet profiles/listings, and communicating through our chat functionality.
By accessing or using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide to us, information generated through your use of the Platform, and information received from certain third-party services.
1.1 Information You Provide
When you register, create a profile, post a listing, communicate with another user, or use our Services, we may collect:
Name
Mobile number
Email address
Login credentials
Profile information
Profile photograph
City, state, locality and other location information
Pet details
Pet photographs and videos
Pet breed, age and gender
Vaccination and health information voluntarily provided by you
Pedigree or registration information
Adoption or rehoming information
Listing details and descriptions
Price and other transaction-related information
Information submitted through customer support
Reviews, feedback and complaints
Information you provide through forms, surveys or promotions
You are responsible for ensuring that the information you provide is accurate and does not violate the rights or privacy of another person.
2. Pet Listings and User Profiles
LittleTailss allows users to create and publish profiles and listings relating to pets.
Depending on the feature used, your listing may contain:
Pet photographs/videos
Pet name
Breed
Age
Gender
Location
Health/vaccination information
Pedigree information
Behavioural information
Adoption/rehoming information
Selling price
Availability
Other information voluntarily provided by you
Information included in a public listing may be visible to other users of the Platform and, depending on the functionality, may be accessible publicly.
Please do not publish sensitive personal information such as passwords, financial information, government identification numbers or your exact residential address in a public listing.
3. Find, Adopt, and Rehome
LittleTailss provides a platform through which users may discover and connect with other users for:
Finding pets
Pet adoption
Pet rehoming
Other pet-related arrangements
LittleTailss generally acts as a technology platform that facilitates connections between users.
Unless expressly stated otherwise, LittleTailss does not itself own, sell, breed, adopt, purchase, transport, or provide veterinary services for pets listed by users.
Information that you provide in connection with a listing may be made available to users interested in that listing so that they can contact you and discuss the pet.
Users are responsible for independently verifying information about a pet, its ownership, health, vaccination, pedigree, history and other relevant details before entering into any transaction or arrangement.
4. Find a Mate
LittleTailss may offer a pet-matching service that helps users discover potentially suitable pets for companionship or mating.
To provide this service, we may use information including:
Breed
Age
Gender
Location
Photographs
Health/vaccination information voluntarily provided
Pedigree information
Behavioural information
Matching preferences
Other pet-related information
The information may be used to identify relevant profiles and facilitate communication between users.
LittleTailss does not guarantee the compatibility, health, fertility, pedigree or suitability of any pet discovered through this feature.
5. Chat and Communication
LittleTailss provides a chat feature that allows users to communicate directly with each other regarding pets, listings, adoption, rehoming, Finding pet, finding a mate and other permitted activities.
When you use Chat, we may collect and process:
Your account/profile information
The other user's account information
Messages
Photographs, videos or files shared through Chat
Date and time of messages
Listing or pet profile associated with the conversation
Technical information relating to communication
Reports or complaints associated with conversations
How We Use Chat Information
Chat information may be processed to:
Deliver messages
Maintain chat functionality
Provide message notifications
Facilitate user-to-user communication
Detect spam, fraud and scams
Investigate complaints and reports
Enforce our Terms and policies
Protect users and the Platform
Maintain security
Comply with applicable laws
Chat Privacy
Chats are intended to facilitate communication between users.
However, users should not consider Chat to be an absolutely private or confidential communication channel.
LittleTailss may access or review relevant chat information where reasonably necessary for security, fraud prevention, investigation of complaints, enforcement of Platform policies, technical support, or compliance with applicable law.
We do not intend to routinely monitor private conversations for purposes unrelated to providing, securing or improving our Services.
Users are responsible for the information they choose to share with other users.
6. Information Collected Automatically
When you use LittleTailss, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Device identifiers
Pages and listings viewed
Searches performed
Features used
Date and time of activity
Referring website
Approximate location
Log and diagnostic information
Interaction and usage information
We use this information to operate, secure, analyse and improve the Platform.
7. Location Information
Certain LittleTailss features may use location information to provide relevant results.
For example, location may be used to:
Show pets available near you
Improve search results
Provide relevant listings
Support pet matching
Personalise recommendations
We may use city, locality, postal code or approximate location information.
Unless required for a specific service, LittleTailss does not intend to publicly display your precise residential address.
8. Cookies and Similar Technologies
LittleTailss may use cookies and similar technologies to:
Keep you logged in
Remember your preferences
Maintain sessions
Improve Platform performance
Understand how users interact with the Platform
Analyse traffic
Detect fraud and security threats
Measure marketing campaigns
Improve our Services
You may manage or disable cookies through your browser settings. Certain Platform features may not function properly if cookies are disabled.
9. How We Use Your Information
We may use information collected through the Platform to:
Create and manage your account
Provide our Services
Publish and manage listings
Facilitate connections between users
Enable Find pet, adoption and rehoming interactions
Provide the Find a Mate service
Enable Chat and communication
Send notifications
Process payments for paid services
Provide customer support
Improve search and recommendations
Personalise your experience
Detect and prevent fraud, scams and misuse
Investigate complaints and reports
Improve Platform security
Analyse usage and trends
Communicate important service updates
Send promotional communications where permitted
Comply with legal obligations
Protect our rights, users and Platform
10. Sharing of Information
We may share information where necessary to provide our Services, protect users, or comply with applicable law.
10.1 With Other Users
Information that you choose to make public, including information in your profile or pet listing, may be visible to other users.
When you contact another user through Chat, information necessary to facilitate that communication may be available to the participants in that conversation.
10.2 With Service Providers
We may work with third-party service providers that support our operations, including providers for:
Hosting and cloud services
Database management
Payment processing
SMS and email
Push notifications
Chat and communication infrastructure
Analytics
Customer support
Security and fraud prevention
Advertising and marketing
Technical services
Such providers may process information on our behalf for the services they provide.
10.3 Legal Requirements
We may disclose information where required or permitted by applicable law, including to:
Government authorities
Law-enforcement agencies
Courts
Regulators
Legal advisers
We may also disclose information when reasonably necessary to investigate fraud, protect users, enforce our policies, or protect our legal rights.
10.4 Business Transfers
If LittleTailss undergoes a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
11. Payments and Paid Services
LittleTailss may offer paid services such as:
Featured listings
Promoted listings
Premium profiles
Subscriptions
Other promotional or premium features
Payments may be processed through third-party payment service providers.
Where payment processing is handled by a third party, LittleTailss may not directly store complete card or banking credentials.
Payment providers may process information according to their own privacy policies.
12. Featured and Promotional Listings
If you choose to promote a listing or profile, we may process information necessary to:
Activate the promotion
Display the listing
Process payment
Manage the promotional period
Measure performance
Provide relevant reporting
The terms and pricing applicable to promotional services will be displayed before purchase.
13. Safety, Fraud and Abuse Prevention
Because LittleTailss facilitates interactions between users, we take measures to help maintain the safety and integrity of the Platform.
We may use information to identify, investigate and prevent:
Fake accounts
Fraudulent listings
Scams
Spam
Harassment
Misuse of Chat
Suspicious transactions
Payment fraud
Misrepresentation
Unauthorised access
Other prohibited or unlawful activities
We may use automated systems and/or human review for security, fraud detection, moderation and enforcement.
14. Reporting and Blocking
LittleTailss may provide functionality allowing users to:
Report another user
Report a listing
Report a message
Block another user
Report suspicious activity
Report suspected fraud or scams
Information submitted through such reports may be reviewed to investigate the issue and take appropriate action.
15. User-Generated Content
Users may upload photographs, videos, descriptions, reviews, comments and other content.
By uploading content, you confirm that you have the necessary rights to share that content.
You should not upload content that:
Violates another person's privacy
Infringes intellectual-property rights
Contains unnecessary sensitive information
Is unlawful
Is fraudulent or misleading
Violates LittleTailss policies
LittleTailss may remove or restrict content that violates applicable law, our Terms, or Platform policies.
16. Marketing Communications
Where permitted by applicable law, LittleTailss may send promotional communications regarding:
New features
Pet-related services
Offers
Promotions
Platform updates
Other relevant information
You may unsubscribe from promotional communications at any time.
You may continue to receive essential communications relating to your account, security, transactions, messages and use of the Platform.
17. Data Security
We use reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, loss or misuse.
These measures may include:
Access controls
Authentication
Encryption where appropriate
Secure infrastructure
Monitoring
Security controls
Fraud detection
Internal access restrictions
However, no internet-based service can guarantee complete security.
You are responsible for keeping your account credentials confidential.
18. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide our Services
Maintain your account
Fulfil the purposes described in this Privacy Policy
Meet legal and regulatory obligations
Prevent fraud and abuse
Resolve disputes
Enforce agreements
Protect our legal rights
When information is no longer required, we may delete, anonymise or securely dispose of it in accordance with applicable law.
19. Account Deletion
You may request deletion of your LittleTailss account through the available account settings or by contacting us.
After receiving a valid deletion request, we may delete or anonymise information associated with your account, subject to information that we are legally required or permitted to retain.
Certain information may continue to be retained for security, fraud prevention, legal compliance, dispute resolution or other legitimate purposes.
20. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
Request access to personal information held by us
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent where processing is based on consent
Raise a privacy-related grievance
Exercise other rights available under applicable law
You can exercise applicable rights by contacting us using the details provided below.
We may need to verify your identity before processing certain requests.
21. Withdrawal of Consent
Where we process personal information based on your consent, you may withdraw your consent by contacting us or using the relevant functionality available on the Platform.
Withdrawal will not affect processing that occurred lawfully before withdrawal.
Certain Services may no longer be available if you withdraw consent required for those Services.
22. Third-Party Websites and Services
The Platform may contain links or integrations to third-party websites, applications and services.
LittleTailss does not control the privacy practices of third parties.
Your interaction with such third-party services will be governed by their respective terms and privacy policies.
23. Children's Privacy
LittleTailss is intended for users who are legally permitted to use the Platform under applicable law.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that information relating to a child has been collected improperly, please contact us.
24. Information Shared by You With Other Users
LittleTailss enables users to communicate directly with one another.
Once you voluntarily share information with another user, LittleTailss cannot control how that user may subsequently store, copy, screenshot, forward or otherwise use the information.
Accordingly, we recommend that you exercise caution before sharing personal information through listings, profiles or Chat.
25. International Processing
Some of our technology or service providers may process or store information outside India.
Where information is transferred or processed across jurisdictions, LittleTailss will take appropriate measures as required under applicable law.
26. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our Services
Platform features
Technology
Business practices
Legal or regulatory requirements
Privacy and security practices
The revised Privacy Policy will be posted on the Platform with an updated “Last Updated” date.
Where required by applicable law, we may provide additional notice of material changes.
27. Grievance Redressal
If you have any question, concern, complaint or request relating to your personal information or this Privacy Policy, you may contact us at:
LittleTailss
Website: www.littletailss.com
Privacy / Grievance Officer:
Email:
Phone:
Registered Office:
We will address privacy-related requests and grievances in accordance with applicable law.
28. Governing Law
This Privacy Policy shall be governed by the applicable laws of India.
Any dispute relating to this Privacy Policy shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.
29. Contact Us
For questions regarding this Privacy Policy or the handling of your personal information, please contact:
LittleTailss
Email:
Phone:
Address:
LittleTailss
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